Top 10 Soft Skills Employers Are Looking For Backed by Data
Why Soft Skills Matter
The modern job market is evolving, and while technical expertise remains essential, many employers are increasingly focused on soft skills when assessing potential hires. Data shows that companies value employees who can communicate effectively, adapt to changing environments, and collaborate seamlessly within teams.
In this post, we highlight the top 10 soft skills that employers are seeking in today’s candidates.
While technical skills can be taught, soft skills often distinguish between average and exceptional employees. According to LinkedIn’s Global Talent Trends report, 92% of hiring professionals say that soft skills are as important as hard skills, and many predict they will only grow in importance.
For junior to mid-level hires, these skills ensure you can contribute effectively, regardless of your technical expertise. With 73% of employers stating that they have a harder time finding candidates with strong soft skills than technical skills, developing these abilities can significantly enhance your career prospects.
1. Communication Skills
Communication consistently ranks as one of the top soft skills for employers. In fact, a 2024 Pumple survey showed that over 70% of employers prioritise strong communication abilities when evaluating candidates.
Actionable Insight: Ensure your written and verbal communication is clear, concise, and tailored to the audience. Practice active listening to strengthen interpersonal exchanges.
2. Emotional Intelligence (EQ)
High emotional intelligence is becoming a non-negotiable for junior to mid-level employees. Research shows that teams with high EQ perform 30% better than those with lower levels of emotional intelligence.
Actionable Insight: To improve EQ, focus on becoming more self-aware and empathetic. Regularly reflect on how you manage stress and conflict in the workplace.
3. Adaptability
With rapid changes in technology and processes, employers need candidates who can quickly adjust. In a recent employer survey, 80% of respondents said adaptability was essential for navigating workplace challenges.
Actionable Insight: Be open to learning new systems, processes and demonstrate flexibility in your approach to problem-solving.
4. Problem-Solving
Problem-solving is a critical skill, particularly for junior hires who are often tasked with handling day-to-day operational challenges. According to the National Association of Colleges and Employers (NACE), problem-solving is the top soft skill sought by 91% of employers.
Actionable Insight: Break down complex problems into manageable smaller tasks. Use a logical approach to analyse issues and generate multiple solutions before deciding on the best course of action.
5. Time Management
Effective time management directly impacts productivity, and 68% of hiring managers report that candidates with strong time-management skills are more likely to succeed in their roles.
Actionable Insight: Prioritise tasks based on urgency and importance. Use tools like time-blocking and project management software to stay organised.
6. Teamwork and Collaboration
89% of employers look for candidates who can effectively work within a team. Whether you’re collaborating on a project or communicating cross-functionally, your ability to contribute meaningfully is essential.
Actionable Insight: Actively participate in team projects, and offer constructive feedback. Be open to receiving input from others to improve collective outcomes.
7. Creativity and Innovation
Employers are placing more value on creativity, even for non-creative roles. A McKinsey report found that companies prioritising innovation are 45% more likely to see long-term growth.
Actionable Insight: Approach problems with an open mind and be willing to propose new ideas. Creative thinking doesn’t only apply to traditional creative roles - it can enhance productivity in any department.
8. Work Ethic
Work ethic is a foundational soft skill, with 90% of employers saying they value candidates who demonstrate reliability and dedication.
Actionable Insight: Show consistency in your work habits, meet deadlines, and take ownership of your responsibilities. A strong work ethic is often noted in performance reviews and can lead to faster promotions.
9. Leadership Potential
Although leadership is often associated with senior roles, 58% of hiring managers value leadership potential in junior candidates. Leadership in this context refers to taking initiative, mentoring peers, and being accountable.
Actionable Insight: Volunteer to lead smaller projects or initiatives to demonstrate leadership potential. Offer guidance to less experienced team members, even if you’re not in a formal leadership role.
10. Conflict Resolution
Conflicts in the workplace are inevitable, and how they are managed can impact overall team performance. Studies show that employees who manage conflict well contribute significantly to a healthy work environment.
Actionable Insight: Stay calm during disagreements and focus on finding mutually beneficial solutions. Seek to understand all sides of a conflict before proposing a resolution.
Summary - How to Develop and Showcase Your Soft Skills
Employers are increasingly looking for evidence of these skills in the hiring process.
To stand out, consider the following:
- Demonstrate Soft Skills in Your Resume and Interview: Highlight how you’ve used communication, problem-solving, or adaptability in past roles. Use the STAR method (Situation, Task, Action, Result) to present real-world examples.
- Seek Feedback and Act on It: Regular feedback from peers and supervisors can help you identify areas where your soft skills need improvement. Make it a point to act on that feedback to show growth.
- Continuous Improvement: Soft skills, like any other skill set, can be developed with practice. Attend workshops, read relevant books, or seek mentorship to continuously refine your abilities.
Companies that recognise and cultivate these skills in their employees often experience higher retention, improved productivity, and a more positive workplace culture.
